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Permission to Speak – Leadership Blog – Kelly Vandever Interviews Ryan Jenkins about Millennials and Emerging Generations in the Workforce


Permission to Speak

Leadership Video Blog & Podcast

Hosted by Leadership Communications Expert Kelly Vandever

Permission to Speak is the video blog and podcast that loiters at the intersections of leaders who want their people to speak up, technology that facilitates connections, and results that serve an organization’s higher purpose.

Our guest for this episode:  Ryan Jenkins

Topics discussed:

  • Millennials in the workplace
  • Generation Z & emerging generations
  • Rapid pace of change
  • 2025 75% of the workforce will be millennials and generation Z
  • Approach to work of millennials and generation Z
  • 69% of millennials believe that office attendance is unnecessary on a regular basis
  • Rewiring the expectation of the emerging generations based on experiences they’re having with services like Uber
  • Now is the first time in history when a generation new to the workforce has skills that the existing workforce doesn’t possess
  • Millennials can bring a lot to the workplace but they’re not given the opportunities to do something with their skills
  • Reverse mentoring, having someone more junior than you teaching you something that you don’t know
  • The silver bullet with reverse mentoring, when you engage as the experience person, you can model the appropriate communication and leadership skills that the younger generation needs
  • Millennials crave feedback
  • 97% of them grew up playing video games, they’re used to constant feedback to get better at games and they want the same kind of constant feedback in the workplace
  • Used to on-demand feedback like what they receive in social media
  • All generations want feedback
  • Email isn’t getting it any more for feedback
  • Technologies help delivering more real-time feedback
  • GE getting rid of annual performance review to more frequent coaching from managers
  • Coaching is a leadership style the resonates with millennials
  • Tiny Pulse
  • Slack
  • Millennials are often over reliant on technology for their communications
  • Don’t assume of communications through tech as disengaged, there’s just different expectations
  • Millennials as leaders, research suggests they may be more collaborative
  • Millennial managers are innovative, challenging the status quo, how we can work smarter and achieve work/life balance
  • Millennial leaders are more flexible, they’re used to having to be adaptable
  • Turn around entitlement, let employees know that entitlement gives power to others… I deserve something from you
  • If you can shift from I deserve to I’m responsible, then you get back power. If I want ABC than I’m responsible for XYZ.
  • Millennials aren’t always lazy, they’re underutilized. If they lean into their high tech knowledge to get things done faster, so when they get done, they’re on their phones.
  • Want to get them off their phone, give them more to work on
  • Tap into their passions and strengths and engage them in innovative projects
  • Kelly’s favorite Ryan quote, “Snap chat is the new smoke break”
  • Acknowledge that people need a little break; let them take the break, then get back to work
  • Positions the organization as more relevant
  • Instead of thinking “the younger generation needs to change, not me,” consider that the younger generation are a leading indicator of the changes that are happening now in society
  • Examples of how quickly technology can be deployed and the impact that they can have
  • 1 out of 7 people is on Facebook, you might have thought emoji’s were childish at one time but now everyone uses them including in business, and the younger generations lead in these changes
  • In these exponential times, we all must adapt

Questions answered:

Why are 71% of today’s millennials disengaged at work?

What do I do with the entitled millennials in my workplace?

Why do my millennial employees need so much handholding?

Why is continuous feedback important to these emerging generations?

How has changes in the last few years impacted the expectations of employees in the workplace?

What is reverse mentoring?

Why is reverse mentoring important to both the mentor and the mentee?

How do millennials view coming into the office?

What are millennials like as leaders?

Why won’t millennials answer my phone call?

Why won’t millennials listen to my voice mail?

What are some technologies people are using to give real-time feedback at work?

More about Ryan Jenkins

As a Millennial keynote speaker and generations expert, Ryan Jenkins has helped organizations like Coca-Cola, John Deere, and Wells Fargo better lead, engage, and market to the emerging generations, Millennials and Generation Z.

Ryan has written over 350 articles centered around generational trends and strategies in the workplace. Ryan shares his insights on his blog, as a columnist for Inc.com, as a contributor for Millennial Magazine, TalentCulture, Business 2 Community, and HR Cloud, and he’s been featured in Forbes, Fast Company, Inc., and SUCCESS Magazine.

Ryan hosts a podcast called, “Next Generation Catalyst Podcast” where he interviews New York Times Bestselling Authors and some of today’s top thought leaders about leadership, generations, work trends, marketing, and more.

Find out more about Ryan at Ryan-Jenkins.com.