By Bob Goodyear

“Knowledge you learn. Wisdom you earn.” When someone asks me about how they can improve their presentations, I sometimes use this phrase. I heard this when I first tried to speak in front of a corporate audience. Let me explain.

When I was in the eighth grade, I decided to study computer science in college. I did that because I could work with machines and not people. While I didn’t know the word back then, I figured out that I was an introvert. The idea that I could work with …