I attended a couple of training programs lately as part of my own professional development. I had vastly different reactions to the instructors who facilitated the different classes.
Instructor # 1 was exceptional – a role model, someone I’d want to get to know better and keep in touch with, and learn from. She was just that good.
Instructor # 2 – drove me up the wall and across the ceiling. The longer the class went on, the more frustrated I became.
As I reflect …
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