• open panel

Archive for September 9th, 2011

Doing Presentation When “They Need to Understand”

They need to understand how to use the new software.

Why do they need to understand how to use the new software?

Well it’s needed to do their job.

Oh….OK.

.

.

.

Later in the conversation…

.

.

.

My situation is a little different.  I’m working with the sales guys who sell our service. 

Oh, so does the software you’re training them on have to do with their role as sales people?

Yes.

Do they put information about their sales into the software?

Yes.

Are they paid on commission?

Yes.

So could their personal reason for wanting to …

Read More