By Kelly Vandever
It is the part of my podcast interview with Dr. Denise Cumberland that makes me sad.
For a research article, Dr. Cumberland interviewed 13 leaders who had participated in the Undercover Boss television show. (For those not familiar with the show, a CEO or other highly-placed leader goes “undercover” as a lower level employee in their organization to get a new perspective on their company.)
All the leaders told Dr. Cumberland that they learned a ton from the experience and made changes to improve their organization and the support …Read More